Click an item to jump to the article: THANKSGIVING OFFICE SCHEDULE | BE A CONSIDERATE SMOKER | HOW THE HEAT WORKS | PRE-HOLIDAY APPLIANCE CHECK | DOG ETIQUETTE 101 | DOT SAFETY IMPROVEMENTS TO AVENUE C, 20th STREET | 14th STREET CONSTRUCTION UPDATE | PLAYGROUND UPDATED INFORMATION | L TRAIN SHUTDOWN UPDATE | NYC FERRY'S NEW LES ROUTE | NEW BIKE REMOVAL POLICY | OVAL CLOSED ON MONDAYS | FURNITURE DISPOSAL | PUBLIC SAFETY AWARENESS MONTH
Thanksgiving Office Schedule
Due to the upcoming holidays, Oval Services, the Community Center, and Oval Study will be closed on Thanksgiving (11/22). We will be closing the day before Thanksgiving (11/21) at 4pm. Resident Services will be available on Thanksgiving to handle any emergency maintenance calls.
Be a Considerate Smoker
When smoking outside of your building or around property, StuyTown Property Services (SPS) respectfully requests that you do not smoke within 50 feet of any building. Every resident should have the right to keep their windows open without secondhand smoke entering their apartment. Smoking urns have been installed around property to both draw smokers away from buildings and keep burnt cigarettes off the ground. SPS thanks you for your cooperation.
The Heating System: How It Works & How To Report Issues
While New York City has guidelines for cold-weather heat requirements, StuyTown Property Services (SPS) operates by more stringent rules (warmer apartments).
SPS engineers aim to maintain apartment temperature set points at 72° during the day and 68° at night (both are above NYC-mandated temps) when the outside air temperature is below 55 degrees. Please note that there will be times that the steam pipe is cold to the touch; this does not mean the heat is off. Similar to a traditional thermostat, PCVST’s heating system (3 sensors per building, per stack, send apartment temperatures to the building management system) will periodically turn itself off when setpoint temperatures are exceeded. Steam will flow again when the sensors tell the heating system the setpoint temperatures are approaching.
If a resident believes their apartment to be cold, the engineers are greatly assisted with a thermometer reading. SPS will provide you with a complimentary thermometer. If the ambient air in your apartment drops below the two setpoints (day 72/night 68), call Resident Services at 212.420.5000, option #1. The engineers will figure it out but again, knowing the temperature of the apartment helps with the diagnosis.
Every resident should be comfortable during the winter months; if there’s an issue, we want to make it right.
As Thanksgiving and other holidays fast approach, SPS would like to remind residents to check your stove and oven before you begin preparing delicious holiday meals!
What to do:
If you experience any issues, please contact Resident Services at 212-420-5000, Option 1 or ResidentServices@stuytown.com to schedule an appointment for repair.
Doggy Etiquette 101
Now that the amnesty period is over, let's chat about walking your dog on property, elevators, and encountering other dogs. Here are a few pointers:
DOT Improvements to Avenue C, 20th Street
The Department of Transportation (DOT) will implement safety improvements on E. 20th Street from 1st Ave. to Ave. C.
Click here to learn more.
In addition, overnight DOT work is expected to begin the week of October 15. This work will include the upgrade of 4 pedestrian ramps on the east side of Ave. C and 18th Street/FDR Exit 7 off-ramp. Upgrading ramps at this location will improve access to the ferry landing, greenway, and the temporary M14 terminal. This work will take approximately 1-1.5 weeks, with the overnight work expected to be completed within one week, weather permitting.
14th Street L Train Construction Update (9/28)
MTA New York City Transit was just notified by the contractor of imminent changes that StuyTown residents will start seeing on 14th St. The configuration was approved by DOT after looking at multiple layouts, as this provided the most minimal impact to businesses on the south side of 14th St between Avenue A and Avenue B. This will change how the street configuration is projected to look through the end of the year. Notable items include:
How the MTA is managing asbestos, silica, and dust. Top three things to know:
Read more here on the MTA's process, the rules they follow, and how they measure to make sure it works for the L project.
MTA's construction site commitment for the L project. Top three things to know:
Read more here for details on working hours, how they measure noise and mitigate it, and how they manage other nuisances like dust.
To prepare the tunnel for construction ahead of the L shutting down in April, service will be suspended on all weekends in October and two in November. Here’s the list:
More updates will be shared as they become available. Have questions? Contact Marcus A. Book, MTA NYCT's Assistant Director of Government & Community Relations, at Marcus.Book@NYCT.com.
Playground Updated Information
Please excuse our Appearance…Progress is in the air as we continue to enhance the community. Here is a brief list of the improvements currently being completed – and just getting started. StuyTown Property Services thanks you for your understanding and patience while we work to repair and improve these facilities.
Playground Card Readers:
StuyTown Playground #1:
StuyTown Playground #4:
L train Update: The Latest on Tunnel Reconstruction
MTA New York City Transit and NYCDOT are continuing to stay in contact with your StuyTown management team. We’ll be using this newsletter to keep you updated on those conversations ahead of the date that the L closes for 15 months, starting in April 2019 (the exact date isn’t set yet).
Here’s a preview of the plan that the MTA and NYCDOT have put together for the transportation options that you’ll have when the L is closed. The plan, which is designed to account for 100 percent of L train riders, is in the final stages (due to an environmental assessment being performed), and if you would like to see the current draft of the plan, you can find it here.
But how should StuyTown residents plan to get around when you can’t use to L starting in April 2019? Here are some early tips from the MTA based on the transportation plan:
NYC Ferry Launches LES Route
The NYC Ferry has recently launched a Lower East Side Route with a stop right across from property at Stuyvesant Cove. Click here to see the stops and view the schedule.
In response to resident concerns about non-resident ferry-riders walking through property, StuyTown Property Services is taking the following measures to keep our private property private:
• Public Safety Officers are posted along Avenue C, highly visible during heavy use periods and monitoring traffic.
• Traffic will be monitored as far as where riders go, north or south, to better understand where more officers and potentially physical barricades are most needed.
• Usage is expected to be nominal until the L Train temporarily shuts down. Once the L shuts down, a bus terminal will be under the FDR making it less likely for riders to attempt walking through property.
New Bike Removal Policy
Effective October 1, 2018, StuyTown Property Services will implement a Bicycle Removal Policy. This policy is being implemented in an effort to keep the property clear of bicycles chained to fences, poles, etc. Any bicycle visibly chained or attached to any piece of property on the inner perimeter or outer fenced perimeter of the property will be removed immediately and a tag (see above) will be left indicating the bike has been confiscated by Public Safety. There will no longer be a 24-hour courtesy period. The bicycles will be removed and safeguarded by Public Safety for 30 days, after which they will be discarded.
Oval Closed on Mondays
Please support our efforts to maintain the health and beauty of the Oval Lawn. Every Monday, starting June 25th and throughout the summer and fall, the Oval Lawn will be closed from dawn till dusk. The Stuytown Horticulture Team and Garden Shop will perform maintenance, beautification, and allow for recovery. For your convenience, you may utilize other lawn areas circled on the map here. Thank you for your understanding.
Proper Furniture Disposal
Whether you are moving in, moving out, or getting some new furniture for your apartment, StuyTown Property Services would like to remind all residents of the proper procedure for disposing of furniture and mattresses.
StuyTown offers free disposal appointments for all upholstered items: mattresses, box springs, chairs, and similar pieces of furniture. We will wrap them in plastic and pick them up at no cost to you. Appointments can be scheduled via Resident Services, Monday-Friday, 8am-12pm or 1pm-4pm, with non-upholstered items collected at an hourly rate. Call 212.420.5000 to schedule an appointment.
Alternatively, leave bulk items on any Loop Road or Peter Cooper Road at the clearly marked location closest to your building. Please avoid leaving furniture on the side of the road or in the carriage room, so we can keep our community looking beautiful.
Public Safety Awareness Month
As the days become shorter and the Holiday Season fast approaches, StuyTown Property Services is once again offering various safety classes ranging from self-defense to cybercrimes. We are partnering with various groups of the NYPD to conduct classes along with our Public Safety Team.
Click below for our full calendar of events and sign up at StuyTown.com/events.