To view a sample lease document for reference, click here.
Since your home is part of a multiple dwelling community and noise travels easily from apartment to apartment, it is expected that you will do everything possible to diminish the transmission of sound and noise. Here are some noise dampening suggestions:
Carpet your apartment in accordance with the terms of your Lease. Your lease requires that rugs or carpeting must cover 80% of all floors at all times. Floor covering is not required in the kitchen or bathroom
Listen to movies and music at an acceptable level. Use headphones for late-night listening
Talk, entertain guests, play video games, or participate in other activities in ways that do not infringe on your neighbors’ right to quietly enjoy and utilize their apartment
Place all home entertainment equipment off the floor and away from attached or shared walls
Place thick padding under exercise equipment
Refrain from walking around in hard or high heel shoes
Be mindful and considerate of neighbors during traditionally quiet hours (late night and early morning)
Questions should be directed to the StuyTown Carpet Inspections Group at CarpetInspectionGroup@stuytown.com. Report noise complaints to Public Safety at (212) 598-5233. Founded complaints are addressed by Management through an aggressive notification and response process.
A bed bug remediation process is in place to test for and treat bedbug cases.
To prevent bed bugs:
DO NOT bring curbside items, mattresses or second hand upholstered furniture into your apartment
Keep your apartment clean
If you travel, inspect your luggage after each trip
Always be aware of your surroundings
If you suspect you are being followed, seek out the nearest person or crowd, and call Public Safety at (212) 598-5233 or use one of the emergency call stations located throughout the property
Do not hold the lobby entrance door for anyone you do not know. This may seem impolite, but your fellow residents will understand. This is a matter of security; yours and your neighbors
Report unsecured or broken doors to Public Safety at (212) 598-5233
Attend to food cooking on your stove at all times
Keep cooking surfaces and your oven clean
Turn pot handles inward on your stove
Regularly clear your apartment of refuse and accumulated newspapers/magazines
Practice safe smoking habits. Never leave smoking materials burning. Never smoke in bed
Store personal belongings in a storage unit (212-253-2435). The top of the unit and the areas in between units should not be used as extra storage
Maintain your personal belongings in your apartment. Your corridor, the area outside the compactor chute, the electrical closet on your corridor, or any other nook or cranny in your building should not be used for storage
Please obey the law and be considerate of your neighbors.
Additionally, please remain 50 feet away from buildings when smoking outside and utilize a smoking urn placed around property.
This longstanding policy is being enforced to ensure that residents have ease of access and are able to pick up and drop off their passengers and belongings. Any vehicle parked in excess of 30 minutes will be towed at the owner’s expense.
No active play
No tents or hammocks
Red flag in the center of the Oval notifies residents that the area is temporarily closed due to inclement weather or maintenance
White flags located on the east and west ends of the Oval indicate access points
Evening Closings: The oval lawn and the playgrounds close at dusk. This closing does not affect the fountain and the oval plaza. These areas remain open after nightfall for resident use
Please be considerate!
Free Disposal Services
Make one phone call to Resident Services at (212) 420-5000 #3 to arrange for the disposal of your mattresses, box springs, and cloth/upholstered furniture. We will wrap in plastic, pick up, and dispose of these items at no cost to you.
There is a compactor chute on each floor of each building except for the terrace level in Stuyvesant Town and the lower level in Peter Cooper Village. Food/household waste should be wrapped and bagged in bundles that can be easily placed in the compactor chute. Lit cigarettes should never be placed in the chute. This is a fire hazard.
Recycling areas are located either on the lower level (LL) or the terrace (T) level of your building. Recyclables should be placed in one of the following bins:
GREEN-LABELED RECYCLING BIN: Paper and envelopes, corrugated cardboard, newspapers, magazines and catalogs, phone books, pizza boxes.
BLUE-LABELED RECYCLING BIN: Glass bottles and jars, plastic bottles and jugs, beverage cartons, milk and juice cartons, aluminum foil and trays, household metal.
Place all non-recyclables such as clothing and plastic bags in the nearby trash bin.
Do not dispose of food waste by placing it in the recycling or trash bins or leaving it anywhere in the Carriage Room. Use the compactor chute located on your floor.
Disposing of Bulk Items and Furniture
Furniture and bulk items should be placed at the designated loop road locations according to the following schedule. Items will be picked up the next day.
Loop Road Location
20th Street Loop
Avenue C Loop
Peter Cooper Road
14th Street Loop
First Avenue Loop
Do not leave garbage, household waste or recyclables in the corridor, outside the compactor chute, in the stairwells or in any common area of the building.
As the Tenant of Record you may order additional keys. To place an order call Resident Services at (212) 420-5000 or complete a StuyTown Resident Key Request Form at the Management Office. A fee is charged for each key requested. This fee will be added to your rent bill and will remain on your bill whether or not keys are picked up. Key orders placed before 3pm Monday-Thursday will be available for pick up after 3:30 the following day. Orders placed on Friday will be ready for pick up on the following Monday after 3:30. The Tenant of Record must show photo identification to pick up keys. Your keys will be held in the Management Office for 30 days. After that time, the keys will be returned to our maintenance department and for security purposes will be destroyed. The Management Office is open Monday, Wednesday, Friday from 8am-6pm, Tuesday and Thursday from 8am-8pm, and Saturday from 9am-5:30pm. The office is closed on Sundays.
Additional Access Cards
As the Tenant of Record, you may request from Management the issuance of Access Cards for your guest(s). To receive an Access Card, the Tenant of Record must accompany their employee or guest to the Management Office. The employee/guest must show photo identification to obtain his/her Access Card. Up to 4 guest cards are issued at no charge. There is a replacement fee for damaged or lost cards.
The lockout fee is $50 and is taxable.
These items should not be affixed to the window frame or the walls. A #6 gauge sheet metal screw should be used. This type of screw will fit the existing holes and will hold the brackets securely.
Ceramic Tile: Clean with household bathroom cleaner (i.e. Tilex)
Marble Tile/Granite Countertop: Clean with a non-abrasive cleaner (i.e. Soft Scrub)
Wood flooring: Clean with a slightly damp cloth or mop. Do not use any cleaning products on the wood floors such as Swiffer Wet Jet. This type of product will penetrate and remove the sealed finish and will cause spotting and discoloration.
Clean interior with warm water and a baking soda solution (one tablespoon of baking soda per quart of water) and a damp cloth. Scouring pads, powdered cleaners, bleach or cleaning products containing bleach should not be used. These products can scratch and weaken the paint finish on the refrigerator.
Clean the top, sides, and outside of the oven door with soap and water. Abrasives or oven cleaners should not be used
Oven Self-Clean Cycle
To start the self-clean cycle make sure that the oven is completely cooled, the oven door is closed and that the control knobs are set correctly. A “burning” or “oily” odor may be emitted from the range vent. This is normal in a new oven and will dissipate. The self-clean cycle should be set for a minimum of 3 hours. It is recommended that you vent your kitchen by opening a window or running a ventilation fan. Never clean the broiler or grid in a self-cleaning oven.
Wipe the inside and outside with a damp cloth. Dry thoroughly. It is recommended that you clean the microwave shelf with mild soap and water or wash in the dishwasher. Never use a commercial oven cleaner on any part of your microwave. Do not use cleaners containing ammonia or alcohol. (Ammonia or alcohol can damage the appearance of the microwave). Do not use cleaning sprays, large amounts of soap and water, abrasives or sharp objects on the panel.
Clean the control panel with a lightly dampened cloth and then thoroughly dry. Use a good appliance polish wax to clean the exterior surface of the dishwasher. Never use sharp objects, scouring pads or harsh cleaners on any part of the dishwasher. Use only detergent specifically made for use in dishwashers. The dishwasher dial must be in the off position before you add the detergent. If the dial is not in the off position, the detergent cup will not close and latch will not lock properly. A Jet-Drive rinse agent is recommended.
252 First Avenue New York, NY 10009 (646) 679-1418 Mon-Fri 10am-7pm Sat 10am-6pm Sun 10am-5pm Email