Brokerinfo
BROKER NEWSLETTER
Welcome!
We've changed our standard process for broker inquiries and tours, so please read below and email us at brokercenter@stuytown.com with any questions.
Looking to Book a Tour?
We are accepting broker walk-ins on a first come-first serve basis. Please be sure you arrive to the office along with all of your clients no later than 45 minutes prior to office closing hours. We may not be able to accommodate all broker walk-ins if we are at capacity at the end of the day.
When arriving to the leasing office, brokers along with their clients are required to complete and sign a registration form that will be used by our reception team to verify whether the clients are new to the property or have already been working directly with an on-site team member or a different outside broker. If its determined that any of the clients in the party have been working with another broker or directly with the property, they will be guided to continue to work with that on-site agent or outside broker. If and once confirmed that the clients are all new to the property, clients will be registered and the broker can proceed forward and take their clients out on tour; if they apply and sign a lease, the broker may be eligible for any applicable OP.
The StuyTown leasing office is located at 252 First Avenue in Manhattan.
Process for Virtual Tours
To better manage expectations and ensure virtual tours are reserved for clients who cannot visit in person (e.g., out-of-city or out-of-country prospects), all brokers must disclose to their clients that:
- The tour is conducted at StuyTown
- The clients’ full names and contact information will be shared with StuyTown for registration purposes only
Required Steps to Register Clients for a Virtual Tour:
- Before registering, brokers must obtain email confirmation from all clients acknowledging the virtual tour. Please use the template below to obtain confirmation.
- The client confirmation must be emailed to brokercenter@stuytown.com before clients can be registered and virtually toured.
- The StuyTown receptionist team will verify client acknowledgement before issuing tour keys.
Template:
Hi [Name of Clients],
This email is to confirm our appointment for a live video virtual tour at StuyTown on [Date].
Additionally, please understand that by agreeing to this virtual tour your contact information will be shared with StuyTown and used to register in their database.
Please confirm acknowledgement of this via email.
Thank you.
Important Reminders:
- Ensure client email addresses are accurate and will be used for registration and application purposes.
- Virtual tours cannot be conducted until at least one client confirms acknowledgement via email. Brokers must be present and lead the video walk-through.
- The broker must notify Management immediately if any registered clients are not present during the tour.
- Violating broker registration rules may impact OP eligibility and showing privileges.
Current Broker Incentives:
Effective tomorrow Tuesday November 4th, we will be ending the current in place Gift Card Promotion and extending the OP on the following unit types with LSDs through 12/15:
- 1 MO OP incentive on 2 Peter Cooper Rd #MC (Flip 4)
1 MO OP incentive:- StuyTown: JR2s, JR3s JR4s
- Peter Cooper Village: JR2s, JR3s, Flip 3
Applications must be submitted by 12/15 with LSDs through 12/15.
For any previous outstanding OPs please read below:
- In order to collect an OP, invoices must be submitted within 30 days from lease signing date by completing the typeform found by clicking here.
Virtual Tours to See & Share:
Click by on each finish to get a glimpse of our various finishes. Actual finish details may vary by apartment.
Feel free to share with your clients by clicking the share buttons on each Matterport tour.
Please note that we also have many additional virtual tours of actual, available apartments, many of which can be found on our search page.
How to Submit an Invoice:
We're here to make the leasing process smooth for you and your clients.
See below for the link to submit an invoice. In order for StuyTown to process an OP, please complete the entire form. We no longer accept invoices via email.
SUBMIT AN INVOICE